Six airport managed by PT Angkasa Pura Won the prestigious award of “Asia-Pacific’s Best Airports by Size and Region” at the Airport Service Quality Awards 2021 (ASQ Awards 2021). The event is organized by the worldwide airport management organization Airport Council International (ACI).
The six airports awarded at the ASQ Awards 2021 have been divided into several categories according to the number of passengers. details, Makassar Sultan Hasanuddin Airport, SAMS Sepinggan Balikpapan Airportand Yogyakarta International Airport in the category “Best airport by size and by region: 5 to 15 million passengers per year in Asia-Pacific”.
As good as, Ambon Pattimura Airport in the category “Best airport by size and region: less than 2 million passengers per year in Asia-Pacific”.
SAMS Sepinggan Airport also won the Airport General Council’s List of Excellence in Airport Service Quality. This award was presented by the Airport Council International (ACI) in appreciation of the success of the ASQ Awards for five consecutive years.
“The ASQ Awards 2021 were announced by Airport Council International (ACI) on March 11, 2022. On this occasion, ACI officially presented the award to Angkasa Pura I amidst the ACI Customer Experience Global Summit 2022 agenda which takes place in Krakow, Poland,” PT Angkasa Pura I Director President Faik Fahmi said in a statement and quoted on Saturday (9/17/2022).
“The awards that have been received by the airports we manage are a form of appreciation and recognition for the hard work and efforts of the Company and all parties to maintain the quality of service at the airports we manage” , said Faik Fahmi.
ASQ Awards is the only program for measuring the level of passenger satisfaction from the departure stage to the arrival of passengers through the airport carried out by Airport Council International (ACI), a global airport organization based in Montreal, Canada. Currently, ACI has 717 members who manage 1,950 airports in 185 countries around the world.
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